Thank you for visiting and shopping at Upcycle U.K. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment processing time
*** DUE TO CURRENT COVID-19 PANDEMIC ORDERS ARE TAKING LONGER TO PROCESS – PLEASE ACCEPT OUR APOLOGIES. SCAFFOLD BOARD ORDERS WILL TAKE 2-3 WEEKS TO DELIVER DEPENDING ON QUANTITY. COLLECTIONS WILL BE READY APPROX 1 WEEK AFTER ORDERING.
WE WILL BE IN TOUCH AS QUICKLY AS WE CAN TO UPDATE ON THE STATUS OF ORDERS.
Unsanded scaffold boards are shipped within 1 week of ordering. Sanded/planed scaffold boards are shipped within 1-2 weeks of ordering, this will vary depending on quantity.
Smaller orders such as shelving, signs, coat hooks etc are processed and shipped within 1-2 weeks of ordering.
Larger items including tables, benches & cabinets are processed and shipped within 4-6 weeks.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
All shipping within UK mainland is next day. Shipping is calculated at checkout for all orders.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped, containing shipping details.
Customs, Duties and Taxes
Upcycle U.K. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
When your order arrives please take the time to check for damage and if there are any issues, please sign for the delivery as ‘DAMAGED’. Please then take photos of the damage and the packaging and send it to us via email at firstname.lastname@example.org for us to investigate and arrange a replacement.